Delivery & Returns


Delivery:

UK Shipping Method: All orders are shipped by UPS courier service. A courier tracking number will be provided once the order has been dispatched.

Delivery Time: 2-3 Working Days.

Cost: Free

Please Remember: All orders placed after 2pm will be dispatched the next working day. This service is not available on Saturday, Sunday or Bank Holidays.

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

 

International Shipping Method: All orders are shipped by UPS courier service. A courier tracking number will be provided once the order has been dispatched.

Delivery Time: Up to 7 working Days

Cost: Free Shipping

Please Remember: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Import Duties and Taxes may apply in specific countries and are payable by the recipient. Delivery can take longer than expected due to customs clearance procedures in certain countries.

Terms and Conditions apply.

 

Returns:

You can return any item within 14 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).

We will refund a value of the goods returned to us at the price at which they were purchased. Please note that all products are returned at your own cost.

In all cases the items returned must be in their original condition and complete with original tags and packaging. All goods will be inspected on return.

Please note* If you are returning a product to us then it is you responsibility until  we have received the product.

We highly recommend that you use a trackable courier service when returning any products back to us.


For all returns please send them to:

Emily of London
44 Old London Road, Kingston-upon-Thames
Surrey, KT2 6QF

 

Terms and Conditions apply.